Always The Lowest Price
On Every Car In-stock
So You Don't
No Extra Fees
Charge As Much
Huge Volume &
Allows Us To Sell
250 Used Instock
The Rewards Keep
For Customer Satisfaction
Rated #1 On Google
Rated #1 By Dealerrater
Rated #1 By Ford
They're going through a renovation right now so it's a bit cramped but overall it was a great experience. Bought a new mustang from Chevon. He is the best! Let us try 4 cars at our own pace with no pressure. When we were ready to buy he took his time with us and helped us get a great deal. When the car arrived he strategically arranged delivery so I could get an even better deal on the APR. He even had it in a garage under white light for us to inspect it (it was night when we picked it up) and he really worked hard to correct the small defects we found (mostly glue from tape). Can't say enough about how great it was to deal with him. Bory was a great finance guy to deal with as well. I'm happy with the customer service I received here, the price was also good.
I went this week to trade my 2014 truck for a 2016. I met my previous sales person Dave Giovanni and we found a 2016 F150 which I really liked.
After test driving we went in his office and we worked out the trade with their offer. The new truck price was $40,930 + plus my add ons like remote starter ...
We did all the paperwork and because i had an appointment i had to leave and come back within 2 hours.
Dave obtained my credit card information to get a deposit. After I finished my appointment, i went and met with Dave as agreed.
When i met him he told me that he wanted $3,750 more for the truck alone.
I got very upset asking him why he changed the price. He told me that he can't do anything and if I wanted to have the truck then i must pay $3,750 extra.
I told Dave why he didn't call me before i went back which i drove from Toronto to meet him so I would not waste my time.
I asked him that the deal must go as we had agreed, he invited Nick his manager and when Nick came he first tried to brainwash me saying that there was a mistake in the pricing before. I asked Nick to explain why they advertised it ther for the amount we had agreed.
I told them that the deal must go as agreed then Nick & Dave called someone and they came with a counter offer for me to pay $2140 instead of $3750 extra.
Because I really liked the truck I agreed even though I got ripped off.
We again did all the paper work, paid deposit and went home. Next day a lady by the name Robin calle me and said i am not approved for the new truck.
I told her that I need a letter stating why i am not approved and she said Dave should give me that letter. I tried calling Dave many times throug main line and his cellphone and he wouldn't answer.
Then i used different way to reach him and i called Dave with a New York phone number which i have. As soon as i called him Dave answered and i told him it was me. I first asked him why he doesn't answers me when i call him with my cellphone and he said he was busy for few hours.
Then I asked Dave to help me get my deposit back and the letter stating why i am not approved. Dave said I need to go to his office and ask for a manager so i can get my deposit and the letter because he was busy.
I went to the office and no one could assist me because Dave had the file.
Finally BRAD, the sales manager came and he gave my deposit back.
I don't recommend anyone to shop at this dealer but if anyone shops at this dealer then be very careful because these people are professional scammers. Once they know you like a vehicle then they will twist the price and brainwash you and scam you all the way.
Erinwood Ford has earned my family's business three consecutive times. They are competitive, polite, hassle free, and honest. The sales and financing staff are both top notch. Both are very pleasant and knowledgeable, yet to the point when asked questions. Matthew Trueman has sold my family three vehicles in the last three years. A truck, a sports car, and a family sedan. He is the salesmen all others should be compared to. The sales manager Nick Palalas is another exemplary man, he was on our side when trading our vehicle and secured us a honest trade value. Robyn Barrett and Bory Chak guided us through financing, their direct and truthful interpretation of financing and warranty information is the final confidence building piece to the puzzle. I would, and am recommending this dealer to anyone in search of a vehicle. Ford vehicles have set them selves apart from the competition, and so has Erinwood Ford.